Installing Casedo v1.0.0 after upgrading to macOS Catalina 10.15

If you have a Mac and you have upgraded to macOS Catalina 10.15 you maybe getting a few security warnings when you try to install Casedo. Casedo is fully certificated to run on both Mac and Windows desktop software, but it turns out that in a push to drive Mac users to install all software direct from the App Store, they have tightened up their security settings in the Catalina release. This issue has now been fixed for subsequent releases of Casedo, but for the time being there is an easy workaround.

 

Step 1

Go through the motions of installing the Casedo .dmg file until you run into the error.

 

Step 2

Open System Preferences and select Security & Privacy, as below.

 

 

Step 3

When you open Security & Privacy and are on the General tab, you will see an option appear in the bottom half of the dialog box giving you the option to authorise Casedo to install on your system. In order to authorise it, you may need to click on the padlock in the bottom left corner and give your user password in order to unlock it.

 

 

Once authorised, Casedo should install on your Mac.

 

If you are still having any difficulties, don’t hesitate to contact us by filling in the Support Form or emailing us directly on support@casedo.com